Effective Date: 16/08/2024
At Sworlds, we place great importance on protecting your personal data. This Privacy Policy is designed to inform you about how we collect, use, store, and protect your personal information when you visit our website or make purchases through our online store.
1. Collection of Personal Information
We collect various types of personal information when you interact with our website:
Information you provide directly: When you create an account, place an order, sign up for our newsletter, or contact our customer service, we collect information such as your name, address, email address, phone number, and payment details.
– Information collected automatically: As you browse our site, we automatically collect certain information through cookies and other tracking technologies, such as your IP address, browser type, pages viewed, and time spent on our site.
2. Use of Personal Information
The personal information we collect is used for the following purposes:
– Order processing: To process and deliver your orders, as well as to manage payments.
– Customer service: To respond to your inquiries, resolve issues, and improve our services.
– Marketing: To send you promotional offers, newsletters, or information about our products, only if you have consented to receive such communications.
– Improving our site: To analyze and enhance the performance of our website and personalize your shopping experience.
3. Sharing of Personal Information
We are committed to never selling, renting, or sharing your personal information with third parties, except in the following cases:
– Service partners: We share your information with third-party service providers (such as delivery services and payment processors) to the extent necessary to perform the services you have requested.
– Legal obligations: We may be required to disclose your information if mandated by law or in response to a valid legal request.
4. Protection of Personal Information
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include the use of encryption technologies and restricted access to your personal information.
5. Your Rights
You have several rights regarding your personal information, including:
– Access and correction: You can access your personal information and request its correction if it is inaccurate.
– Right to be forgotten: You can request the deletion of your personal information from our systems, subject to legal or contractual obligations.
– Withdrawal of consent: You can withdraw your consent at any time for processing based on your consent (such as receiving newsletters).
To exercise your rights, please contact us at the following address: contactsworlds@gmail.com
6. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated date. We encourage you to review this page regularly to stay informed of any changes.
7. Contact
If you have any questions or concerns regarding this Privacy Policy or the processing of your personal information, please contact us at:
Sworlds
Contactsworlds@gmail.com
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This Privacy Policy has been drafted to provide you with clear and precise information about the management of your personal data. By using our website, you agree to the terms of this Privacy Policy.